Frontend friendly, backend serious

A B2B portal with the whole platform behind it

Your customers see a simple, helpful portal. Behind it sits a complete enterprise backend, OMS, CMS, email marketing, and the rest, so everything just works together, out of the box.

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  • Order Management

    • Full B2B order lifecycle from intake to fulfillment
    • Multi-channel order source tracking (web, EDI, portal) [Enterprise]
    • Line-item management with personalization and addresses
    • Bulk order import with human review and approval
    • Draft staging with full audit history

  • Shopping Lists

    • Save product collections as pre-order shopping lists
    • Convert a shopping list to an order in one action
    • Shared and personal list management
    • Quantity and variant selection per item

  • Catalog

    • Core product database with lifecycle status management
    • Product grouping and category hierarchy
    • Attribute families for flexible product classification
    • Custom attributes — searchable, filterable, translatable
    • SKU and sales hold functionality

  • Product Variants

    • Attribute-based variant axes (size, colour, etc.)
    • Variant group management and hierarchy
    • Cross-linked catalog references

  • Pricing

    • Multi-currency pricing matrices
    • Customer and customer-group specific price overrides
    • Time-bound pricing with validity ranges
    • Full price audit log and change history

  • Inventory

    • Per-SKU stock tracking across warehouses
    • Batch-based snapshots for movement analysis
    • Fulfillment type classification
    • Customer-facing inventory visibility via portal

  • Allocation

    • Automatic order-to-warehouse allocation engine
    • Batch-based fulfillment with expiry proximity awareness
    • Manual override and lock with user tracking
    • Multi-line shipment consolidation

  • Warehouse Management

    • Register physical and virtual warehouse locations
    • Warehouse type classification (distribution, fulfillment)
    • Picking method and notification configuration

  • Customer Management

    • Customer and contact management
    • Customer groups and segmentation
    • Payment terms and classification
    • Frequently purchased item tracking per customer

  • B2B Customer Portal

    • Self-service order and shopping list management
    • Customer-specific inventory and pricing
    • Menu and content filtered by customer group
    • Portal-specific settings and customisation

  • Equipment Tracking

    • Register and track physical equipment by serial number
    • Link equipment to catalog products
    • Lifecycle tracking (purchase date, first use, lifespan)
    • State management and company assignment

  • Inspections

    • Inspection templates with customisable criteria
    • Conduct and record equipment inspections
    • PDF inspection report generation
    • Customer and equipment-linked inspection records

Ready for a closer look?

Grab 20 minutes with us and we'll walk you through Vendordesk end to end — portal, OMS, CMS, the lot. Bring your questions.

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You've seen the features

Here's what people ask next

A complete portal plus a full backend is a lot to take in. These are the questions that come up most often once teams have looked through everything Vendordesk does — and how the pieces work together.

Do I need other software alongside Vendordesk to run my B2B operation?

For most businesses, no. Vendordesk includes the portal your customers use and the platform you run your business on — order management, catalog, pricing, inventory, allocation, invoicing, CMS, email marketing, and more. Where you do need to connect to something (an ERP, a 3PL, a payment provider), we offer flexible integration options rather than forcing you to replace what already works.

How is Vendordesk different from a regular B2B webshop or ecommerce platform?

A typical B2B webshop is a storefront — it sells, but you still need a separate OMS, PIM, CMS, and marketing tool behind it. Vendordesk combines a modern self-service portal with a full enterprise backend in one platform. That means your customers get a friendly buying experience, your team works in one system instead of five, and your data stays consistent across every module.

Can Vendordesk handle our specific B2B requirements — customer-specific pricing, payment terms, approvals?

Yes. Vendordesk is built B2B-first, not adapted from B2C. You can set customer- and group-specific pricing in multiple currencies, configure payment terms per customer, filter catalogs and menus by customer group, manage bulk order imports with review steps, and give each customer their own view of inventory and products in the portal.

What does the AI integration actually do, and is our data safe?

Vendordesk uses AI in two ways: cloud-based AI (Claude) for processing public content like product descriptions and knowledge base articles, and local AI (Ollama) for anything confidential or internal. Data is routed automatically based on classification, so sensitive information never leaves your environment. The result is faster content creation and richer product data, without trading away control of your data.